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5 Ways to Improve Omnichannel Customer Experience

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Technology and social media have changed the way consumers are engaging with businesses. Literally, two decades ago, the only way for a customer to interact with businesses was through phone and fax. Do you remember the fax? That must have been rough. Today, consumers have multiple channels (touch points) where they can contact, interact and even purchase products and services from businesses. It is crucial for a modern business to have a consistent presence throughout all these touchpoints in order to have engagement with its customers. A consumer in 2022 can interact with businesses on at least 6 channels. These include text messaging, email, phone calls, live chat, and of course, the many social media platforms available. The problem for many companies, now, is how to synchronize these channels in order to deliver quality, consistent, and seamless customer experience. What is Omnichannel customer experience When a business integrates and synchronizes all channels where new and retur
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Coda vs Notion: Which should you use? [2023]

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Both Coda and Notion are excellent tools for individuals and teams to increase productivity and efficiency. They are best-in-class when it comes to recording ideas, managing projects, and monitoring workflows.   The two are also quite similar in user interface design and one can easily switch between the platforms with almost-zero learning time.   There are a few key differences, however, that set these two tools apart. In the research leading to this article,  I discovered that these differences actually form the basis on which most users choose which platform to use. Key takeaways Notion is easier to use for beginners and is great for individuals and small teams performing non-complex tasks. Coda is better at third-party integration. Its modular databases and complex formulas make it have a steeper learning curve but is rewarding in the long run because of its powerful information management features. Larger businesses will incline towards Coda’s customizable enterprise plans. Not
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Should DAOs be regulated?

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What is a DAO? A decentralized autonomous organization is a relatively new system of governance with no central leadership. Members of the organization have a common goal and they make decisions that are in the best interest of the organization. DOAs have been popularized by cryptocurrencies and blockchain technology. They use a bottom-up style of management. How do DAOs work? DAOs operate using smart contracts - these are chunks of code that automatically execute whenever a set of criteria are met. These smart contracts establish the DAO’s rules. DAO stakeholders then vote rights to influence how the organization operates by deciding on or creating new governance proposals. For example, based on the outcome of a decision, certain codes may be implemented to increase the circulating supply, burn off a select amount of reserve tokens, or issue select rewards to existing tokenholders. Voting power is spread across users based on the number of tokens they hold. For example, a user that ha
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5 uses of shipping containers

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So, you have now been sold on the idea of doing construction with shipping containers and you are thinking of beginning a project soon. You would like to see some general designs and ways you can utilize a shipping container? Well, if you choose Mauru Containers Limited , we promise you that the options are limitless.  However, here are some residential and commercial ideas that you may consider when choosing to build your next project with shipping containers. Commercial units (container stalls and shopping malls) These units are fairly common. They are dotted everywhere in major cities and towns in Kenya - from Donholm, Nairobi to Vihiga County. Commercial stalls have become the quickest and most affordable way of acquiring a commercial space in busy town centers.  Saying that the Kenyan economy is expanding may be a bit controversial to the common mwananchi on the street right now, but statistically, it is true. More businesses are being opened than ever before as demand for consume
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Buyer’s guide. What you need to know when purchasing a shipping container in Kenya

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These days the options are plenty when it comes to choosing shipping container vendors in Kenya. For the most part, many of them are legit and will give you sound advice when purchasing a shipping container. Some are actually our business partners.  But, in a high-demand market, you can never miss a few bad apples. We have unscrupulous businesses and middlemen ready to make a quick coin by giving wrong advice and selling the wrong type of undocumented containers.  If you are a first-time buyer, we strongly suggest you contact a container fabrication company for consultation before committing any money.  Here is a general guideline to help you navigate the sometimes-murky waters of purchasing shipping containers in Kenya. How the shipping container should be used First and most important, please have an understanding of what solution you are looking for. What problem are you trying to solve with a shipping container? The best dealers will always lead with this question, then advice on t
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Cost of shipping container products in Kenya.

Mauru Containers Limited has managed to build a large portfolio of shipping container products tailored to the desires of our clients. They have a gallery with hundreds of photos to inspire you and sample what they can deliver.  Their offices in Pipeline, Nairobi are also made from fabricated shipping containers. Please pay them a visit any day except public holidays from 7 AM to 6 PM. Here are some of their bestsellers. Shipping container products are highly customizable so kindly be advised that the prices of products may vary significantly from one client to the next. The table below shows the approximate prices for the standard range of these products.  It should guide you on general budget estimates. Project Approximate cost Standard one-bedroom house (in a 40-foot container) From Ksh. 850,000 Standard two-bedroom house (in a 40-foot container) From Ksh. 1,300,000 Standard three-bedroom home From
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3 benefits of building with shipping (trailer) containers in Kenya.

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We are all familiar with container stalls around our major cities and towns. Popular examples are the One Acre Fund merchant shops and the famous shipping container getaway home in Kajiado.  About 82% of all commercial and residential properties are constructed with brick and mortar. However, the high cost of inflation and the high demand in the real estate market is denying ordinary Kenyans a chance to own or lease conventional brick-and-mortar properties. Affordable building and construction technologies have been a popular topic in the country in the last several years because the government has been keen on implementing affordable housing initiatives for its citizens. One of the few exciting technologies that have penetrated the construction market is the use of shipping containers to construct residential and commercial projects.  Shipping containers are readily available as a building material Kenya is the trade gateway to greater Eastern Africa and many internationally traded go
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